Frequently Asked Questions

Everything you need to know about customizing your perfect companion.

How long does it take to manufacture and ship my custom doll?

Each doll is handcrafted to your specifications. Production typically takes 3-5 business days, with discreet shipping taking an additional 7-12 days depending on your location.

Is the packaging discreet?

Yes. We prioritize your privacy. All orders are shipped in plain, unmarked boxes with no mention of the contents or our brand name on the exterior label.

What materials are used in the construction of the dolls?

We use premium, medical-grade TPE and high-quality silicone. Both materials are skin-safe, hypoallergenic, and designed to mimic the realistic feel of human skin.

Can I customize specific features like eye color or body type?

Absolutely. Our 'Customize Your Lover' tool allows you to select height, body shape, skin tone, eye color, wig style, and even specialized features to ensure your doll is exactly as you imagined.

What payment methods do you accept?

We accept all major credit cards, PayPal, and various secure cryptocurrency options. All transactions are encrypted and will appear as a generic billing descriptor on your statement.

What is your return policy?

Due to the intimate nature of our products, we cannot accept returns once the package has been opened. However, we offer a full replacement or repair warranty if the product arrives with any manufacturing defects.